Contact Us
① Online Message
② Email: liuhuojoy@gmail.com
③ WhatsApp: +8613261777578
④ WeChat: Liuhuo19
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Free worldwide shipping
Free Customize Size & Colors
Returns Support
Secure payments
A: You can provide us your AI,CDR,PSD,PDF design, our designer will send you the artwork to confirm and provide you small color swatch panel. After confirmation, we will send you samples within 3 days.
A:You can send us your design by JPG or just your idea,our designer can help you finish the perfect design.
A: There is no extra charge for adding logo, name, number, etc., the cost already contains these expenses.
A: Paypal, TT and Western Union payment are acceptable.For small sample order,we prefer to use Western Union since it's fast. For big mass order,we always use Bank Transfer(TT) since it's safe.
A: It depends on order quantity.Generally, the delivery time will be no more than one month.
6.Can I add my own label & Hang tags?
A: Yes,you can send me your label & hang tags then we can add on your clothes.If you don't have it,then send me your design,then we can help you make labels here.
|
Express delivery |
Processinging Time (Business Days) |
Delivery Time (Business Days) |
Estimated Shipping Cost (USD per order) |
Country/ Region |
|
Standard logistics |
2-4week |
2-3week |
Free(more than 35usd) 6usd(0-35usd)
|
US,Canada,Finland,Sweden,Norway,Denmark,France UK,Netherlands,Belgium,Ireland,Luxembourg,Germany Austria,Switzerland,Poland,Slovakia,Hungary,Romania Bulgaria,Greece,Slovenia,Italy,Malta,Spain,Portugal,Cyprus Estonia,Lithuania,Türkiye,Croatia,Latvia,Australia,New Zealand,Brazil,Chile,Columbia,Mexico,South Africa,Japan, korea,Singapore,Malaysia,Thailand,Philippines,Vietnam,Israel |
|
Urgent logistics |
2-4week |
7-10days |
25usd/piece |
US,Canada,Finland,Sweden,Norway,Denmark,France UK,Netherlands,Belgium,Ireland,Luxembourg,Germany Austria,Switzerland,Poland,Slovakia,Hungary,Romania Bulgaria,Greece,Slovenia,Italy,Malta,Spain,Portugal,Cyprus Estonia,Lithuania,Türkiye,Croatia,Latvia,Australia,New Zealand,Brazil,Chile,Columbia,Mexico,South Africa,Japan, korea,Singapore,Malaysia,Thailand,Philippines,Vietnam,Israel |
COVID-19: RESTRICTIONS ON SHIPPING
Under special circumstances, affected by the COVID-19 epidemic, our delivery time will be delayed.But our factory delivers goods every day, and we have taken preventive measures to ensure the safety of packages. Thank you for your understanding and support
Where Do You Ship From?
We ship from Mainland China.
Imported taxes and duties
We need to make it clear to LIUHUO consumers again that consumers in any country or region need to bear import tariffs on their own. As the import tariffs vary from country to country (or region), LIUHUO does not bear import tariffs.
How can I track my order?
You will receive a tracking number along with a link once your order has been shipped. If you have any other questions, please contact our customer service at liuhuoshop.com
How to return?
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Because LIUHUO is a customized clothing product, we do not accept returns or replacements for personal subjective reasons without quality problems.If you have any objection, please contact us at liuhuoshop.com
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take 2 to 3 business days for your bank or credit card company to process and post the refund too.
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